OVER 20 YEARS OF COLLECTION EXPERTISE
OVER 20 YEARS OF COLLECTION EXPERTISE
OVER 20 YEARS OF COLLECTION EXPERTISE
Reimagining Credit and Collections
Through Data, Empathy, and Design
Reimagining Credit
and Collections Through
Data, Empathy, and Design
Reimagining Credit and Collections Through
Data, Empathy, and Design
As a leading debt collection service provider in the Philippines, S.P. Madrid is redefining the future of credit and collections — blending innovation, data, and human-centered design to deliver smarter recovery solutions that drive sustainable growth, strengthen partnerships, and build lasting trust.
As a leading debt collection service provider in the Philippines, S.P. Madrid is redefining the future of credit and collections — blending innovation, data, and human-centered design to deliver smarter recovery solutions that drive sustainable growth, strengthen partnerships, and build lasting trust.
As a leading debt collection service provider in the Philippines, S.P. Madrid is redefining the future of credit and collections — blending innovation, data, and human-centered design to deliver smarter recovery solutions that drive sustainable growth, strengthen partnerships, and build lasting trust.
Manila
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Singapore
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Dubai
Manila
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Singapore
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Dubai
A multi-award-winning BPO recognized as the leading innovator in debt collection and recovery services in the Philippines.
We combine innovation, technology, and expertise to deliver seamless, borderless recovery solutions that drive results while maintaining the highest standards of integrity.
A multi-award-winning firm recognized as the leading innovator in the debt collection sector in the Philippines.
We offer unparalleled recovery outcomes and uphold professional integrity through our seamless borderless solutions, delivering results without unnecessary complexity.
A multi-award-winning firm recognized as the leading innovator in the debt collection sector in the Philippines.
We offer unparalleled recovery outcomes and uphold professional integrity through our seamless
borderless solutions, delivering results without unnecessary complexity.
Trusted by Brand Partners
like HSBC, BDO and more…
Trusted by Brand Partners like
BDO, HSBC and more…
Trusted by Brand Partners
like HSBC, BDO and more…
Your Strategic Ally in Comprehensive
COLLECTION
Solutions
Your Strategic Ally in Comprehensive
COLLECTION
Solutions
Your Strategic Ally in Comprehensive
COLLECTION
Solutions
Compliance-Centric Collections
S.P. Madrid is a leading BPO in the Philippines offering compliant and ethical debt collection outsourcing. Our AI-driven processes ensure regulatory compliance and data integrity across all markets we serve.
01
AI-Driven Operations
02
Seamless Technology Integration
03
Compliance-Centric Collections
S.P. Madrid is a leading BPO in the Philippines offering compliant and ethical debt collection outsourcing. Our AI-driven processes ensure regulatory compliance and data integrity across all markets we serve.
01
AI-Driven Operations
02
Seamless Technology Integration
03
Compliance-Centric Collections
S.P. Madrid is a leading BPO in the Philippines offering compliant and ethical debt collection outsourcing. Our AI-driven processes ensure regulatory compliance and data integrity across all markets we serve.
01
AI-Driven Operations
S.P. Madrid designs and deploys in-house AI solutions that enhance recruitment, training, and daily operations that enable consistent efficiency and measurable results for every client.
02
Seamless Technology Integration
Our systems are built for interoperability. From custom APIs to data-driven reporting, we integrate seamlessly with client platforms to ensure transparency, speed, and real-time visibility.
03
SERVICES
SERVICES
S.P. Madrid offers comprehensive debt recovery solutions, leveraging advanced digital strategies for pre-legal and legal resolutions, ensuring efficiency and professionalism.
S.P. Madrid offers comprehensive debt recovery solutions, leveraging advanced digital strategies for pre-legal and legal resolutions, ensuring efficiency and professionalism.
S.P. Madrid offers comprehensive debt recovery solutions, leveraging advanced digital strategies for pre-legal and legal resolutions, ensuring efficiency and professionalism.
Debt Recovery
Our core expertise lies in ethical, compliant, and efficient debt collection. Through AI-enabled systems and trained professionals, we deliver superior recovery outcomes while protecting brand reputation.
Our core expertise lies in ethical, compliant, and efficient debt collection. Through AI-enabled systems and trained professionals, we deliver superior recovery outcomes while protecting brand reputation.
Field Services
We deploy trained field personnel nationwide for borrower verification, asset validation, and on-ground account resolution to ensure accurate and secure field execution for clients.
Credit Verification
We conduct pre-loan verification to help financial institutions assess borrower authenticity and prevent potential bad debt to ensure sound credit decisions from the start.
Vehicle Repossession Recoveries
Our specialized team manages vehicle recovery with full compliance and professionalism, ensuring secured asset retrieval and efficient resolution for lending institutions.
Legal Services
Through our in-house law firm, we handle small claims, collection of sum of money, replevin, and foreclosure cases, providing complete legal process outsourcing support to clients.
SERVICES
S.P. Madrid offers comprehensive debt recovery solutions, leveraging advanced digital strategies for pre-legal and legal resolutions, ensuring efficiency and professionalism.
S.P. Madrid offers comprehensive debt recovery solutions, leveraging advanced digital strategies for pre-legal and legal resolutions, ensuring efficiency and professionalism.
S.P. Madrid offers comprehensive debt recovery solutions, leveraging advanced digital strategies for pre-legal and legal resolutions, ensuring efficiency and professionalism.
Debt Recovery
Our core expertise lies in ethical, compliant, and efficient debt collection. Through AI-enabled systems and trained professionals, we deliver superior recovery outcomes while protecting brand reputation.
Field Services
We deploy trained field personnel nationwide for borrower verification, asset validation, and on-ground account resolution to ensure accurate and secure field execution for clients.
Credit Verification
We conduct pre-loan verification to help financial institutions assess borrower authenticity and prevent potential bad debt to ensure sound credit decisions from the start.
Vehicle Repossession
Recoveries
Our specialized team manages vehicle recovery with full compliance and professionalism, ensuring secured asset retrieval and efficient resolution for lending institutions.
Legal Services
Through our in-house law firm, we handle small claims, collection of sum of money, replevin, and foreclosure cases, providing complete legal process outsourcing support to clients.
ABOUT US
ABOUT US
With over 20 years of BPO excellence in the Philippines, S.P. Madrid is a trusted partner that offers end-to-end solutions.
Our AI-driven workforce leverages advanced digital systems to deliver tailored, data-backed strategies that protect your business and uphold customer integrity.
Choose experience. Choose S.P. Madrid.
With over 20 years of BPO excellence in the Philippines, S.P. Madrid is a trusted partner that offers end-to-end solutions.
Our AI-driven workforce leverages advanced digital systems to deliver tailored, data-backed strategies that protect your business and uphold customer integrity.
Choose experience. Choose S.P. Madrid.
ABOUT US
With over 20 years of BPO excellence in the Philippines, S.P. Madrid is a trusted partner that offers end-to-end solutions.
Our AI-driven workforce leverages advanced digital systems to deliver tailored, data-backed strategies that protect your business and uphold customer integrity.
Choose experience.
Choose S.P. Madrid.
Contact us
Contact us
Contact us
Your path to resolution
starts here.
Your path to resolution
starts here.
Makati City, Philippines 1226
17th Floor Chatham House,
Rufino St., Salcedo Village
Singapore
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Dubai
Makati City, Philippines 1226
17th Floor Chatham House,
Rufino St., Salcedo Village
Singapore
•
Dubai
Makati City, Philippines 1226
17th Floor Chatham House,
Rufino St., Salcedo Village
Singapore
•
Dubai
Singapore
•
Manila
•
Dubai
S.P. Madrid & Associates. 2025 All Rights Reserved
S.P. Madrid & Associates. 2025 All Rights Reserved